COVID-19 Update

We’d like to take a moment to update our followers about our operations and what we are doing to protect our visitors, employees, and animals during the COVID-19 pandemic.

Updated: June 19, 2021

WE ARE OPEN DAILY (rain or shine) from 10:00AM – 6:00PM, with the last entry at 5PM. Please note, the ticket booth closes promptly at 5PM.

AWCC is an outdoor facility and an excellent option for something to do while social distancing and maintaining your travel bubble.

  • We encourage guests to buy admission tickets online.
  • Guests can come do a self-tour in their own vehicles or enjoy some fresh Alaska air as they walk or bike the 1.5-mile loop around our 200 acre facility.
  • Tours:
      • This includes Moose Encounters, Bear Encounters, Reindeer Encounters, Deer Encounters, and Porcupine Encounters.
      • COVID-19 is a zoonotic disease and animals are susceptible. Masking keeps the animals safe.
    • Free Daily Educational Programs have resumed.
      • View Schedule Here
      • AWCC reserves the right to cancel free daily educational programs if/when necessary.
    • Cancellation Policy: All reservations* are fully refundable up to 72 hours in advance, after 72 hours all reservations are non-refundable. *Reservations include the following: Admission Tickets, Moose Encounters, Walk on the Wild Side Tours, Bear Encounters, Step on Guides, School Field Trips, Pre Scheduled-Education programs, and Wildlife Presentations. Please note there are no refunds made due to weather or arriving early. To cancel your admission tickets, tours, field trips, event tickets or reservations please call 907-783-0058 or email with your name and reservation number.
  • The Be Wild Gift Shop is open.
    • We highly encourage guests to visit our online store.
    • Face masks are recommended inside the Be Wild Gift Shop.
    • The Be Wild Gift Shop is open daily from 10:00AM – 5:30PM.

AWCC takes your health, the health of our staff and our resident animals very seriously. We have implemented procedures to increase sanitation throughout the facility and will continue to monitor the situation and keep you apprised if additional measures are needed.

Feel free to contact us with any questions or concerns by sending us a message or emailing us at